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Whist setting up new outlook.com email configuration could not be verified

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by Rustyb

Rustyb
Rustyb
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Hi there folks During mail account setup for my outlook.com email i choose auto configuration of the servers I entered the correct email address and password but get an error message configuration could not be verified,is the user name or password wrong ? I have checked the server settings and they are correct (POP3).My login works when I log into my webmail on outlook live on explorer so there should be no reason why it doesn't work.Please could you help.Thanks

Hi there folks During mail account setup for my outlook.com email i choose auto configuration of the servers I entered the correct email address and password but get an error message configuration could not be verified,is the user name or password wrong ? I have checked the server settings and they are correct (POP3).My login works when I log into my webmail on outlook live on explorer so there should be no reason why it doesn't work.Please could you help.Thanks

All Replies (2)

user01229325
user01229325
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Have you enabled POP access for your account on the server? https://support.office.com/en-us/article/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040

Rustyb
Rustyb Question owner
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Thank you.Your solution worked perfectly.I am extremely grateful :)