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unable to get email after google security fix

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by christ1

richardwdbest
richardwdbest
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Got an email from Google saying there was a security issue? Appeared to be legit so I clicked and followed the instructions. One ‘app’ was blocked. Now I can’t access my email through Thunderbird. Asks for a POP password, but server is IMAP.

Got an email from Google saying there was a security issue? Appeared to be legit so I clicked and followed the instructions. One ‘app’ was blocked. Now I can’t access my email through Thunderbird. Asks for a POP password, but server is IMAP.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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Got an email from Google saying there was a security issue?

What security issue?

Appeared to be legit so I clicked and followed the instructions.

What instructions? Please describe in detail what you did.

One ‘app’ was blocked.

What exactly was blocked and why?

Now I can’t access my email through Thunderbird.

What exactly prevents you from accessing your mail?

Asks for a POP password, but server is IMAP.

Please post a screenshot. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

Also, please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.