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Hi, When I access Thunderbird it continually asks for our password. My wife and I share different accounts on Thunderbird. On the outgoing server settings

  • 2 replies
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  • Last reply by Toad-Hall

bullmet1
bullmet1
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Hi, When I access Thunderbird it continually asks for our password. My wife and I share different accounts on Thunderbird. On the outgoing server settings it is as follows

CONNECTION SECURITY SSL/TLS

AUTHENTICATION METHOD NORMAL PASSWORD

USER NAME Cxxxxxx

Now, when I erase the user name, which is my wife's, mine works okay, but my wife's doesn't.


She is Cxxxxxx and I am Txxxxxx. What can we do? This is driving us crazy, and it worked fine for years. 

       Thanks, Tom.
Hi, When I access Thunderbird it continually asks for our password. My wife and I share different accounts on Thunderbird. On the outgoing server settings it is as follows CONNECTION SECURITY SSL/TLS AUTHENTICATION METHOD NORMAL PASSWORD USER NAME Cxxxxxx Now, when I erase the user name, which is my wife's, mine works okay, but my wife's doesn't. She is Cxxxxxx and I am Txxxxxx. What can we do? This is driving us crazy, and it worked fine for years. Thanks, Tom.

Modified by James

All Replies (2)

Zenos
Zenos
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I would urge you to edit your post and remove the user names, ASAP.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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You should have two outgoing servers. One for each mail account.

It is nott possible for your wife to send out using her email address via your outgoing server which has an entirely different user name and password.

If you do not have two outgoing servers then create a second one. Use the 'Description' field to help identify which is which.

In example I have two btinternet accounts. So each one has their own outgoing server.

see images as a guide.