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Since upgrading to Thunderbird 78.0.1 I can no longer retrieve emails. But 68.9.0 (32-bit) is OK.

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  • Last reply by Toad-Hall

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Version 78.0.1 seems broken.

I can no longer download via POP3 my emails but can send.. But trying version 68.9.0 (32-bit) on Windows 10, I was able to set up IMAP. But setting up using 78.0.1 it does not work. Sadly my profile has now updated, and I can not revert to the old working version. What can I do to fix this mess I find myself in? I have many years of emails that I do not wish to lose.

Version 78.0.1 seems broken. I can no longer download via POP3 my emails but can send.. But trying version 68.9.0 (32-bit) on Windows 10, I was able to set up IMAP. But setting up using 78.0.1 it does not work. Sadly my profile has now updated, and I can not revert to the old working version. What can I do to fix this mess I find myself in? I have many years of emails that I do not wish to lose.

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Duplicate question: All responses are here: https://support.mozilla.org/en-US/questions/1297273