This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot drag and drop email into folder

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by john93

more options

Running 78.6 32bit in Windows 10 Pro Std. Newly moved desktop. Thunderbird generally works fine but find that cannot drag and drop an email from main window into a folder. No error message, but the email does not appear in the target folder. Any suggestions would be appreciated.

Running 78.6 32bit in Windows 10 Pro Std. Newly moved desktop. Thunderbird generally works fine but find that cannot drag and drop an email from main window into a folder. No error message, but the email does not appear in the target folder. Any suggestions would be appreciated.

Chosen solution

This appears to have been a problem with the newly created folder only. Drag and drop works with other folders

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

This appears to have been a problem with the newly created folder only. Drag and drop works with other folders