This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Secure Connection Failed An error occurred during a connection to www.google.com. SSL peer was not expecting a handshake message it received. Error code: SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

  • 1 reply
  • 2 have this problem
  • 20 views
  • Last reply by FredMcD

more options

Secure Connection Failed An error occurred during a connection to www.google.com. SSL peer was not expecting a handshake message it received. Error code: SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.


This is happening to literally anything related to Google. Be it gmail, google forms, google docs etc. If I wait for 10-15mins then it starts working. Then after some time again this problem persists. This happening only in Firefox and not Chrome or related browsers like Brave. So what is the problem?

Secure Connection Failed An error occurred during a connection to www.google.com. SSL peer was not expecting a handshake message it received. Error code: SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. ----------- This is happening to literally anything related to Google. Be it gmail, google forms, google docs etc. If I wait for 10-15mins then it starts working. Then after some time again this problem persists. This happening only in Firefox and not Chrome or related browsers like Brave. So what is the problem?
Attached screenshots

All Replies (1)

more options