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Office online (office.com) has multiple problems in Firefox

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  • 1 has this problem
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  • Last reply by jonzn4SUSE

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Whenever I open Office (outlook.office.com) in Firefox, it doesn't work the same as when I open it in Chrome. I will be typing an email and suddenly the cursor stops typing words. I wait a minute to see if it will catch up and it doesn't, so I have to re-type. Half the time when I hit spacebar, the space doesn't appear, I have to hit it multiple times for it to work. At random times, I will be typing in a reply to an email and suddenly it pops up saying it is archiving a message, or it will pop up a new outgoing email window. I thought it was my keyboard, but realized it ONLY happens in Firefox when using Office.com. Any ideas on how to fix this? Thanks!

Whenever I open Office (outlook.office.com) in Firefox, it doesn't work the same as when I open it in Chrome. I will be typing an email and suddenly the cursor stops typing words. I wait a minute to see if it will catch up and it doesn't, so I have to re-type. Half the time when I hit spacebar, the space doesn't appear, I have to hit it multiple times for it to work. At random times, I will be typing in a reply to an email and suddenly it pops up saying it is archiving a message, or it will pop up a new outgoing email window. I thought it was my keyboard, but realized it ONLY happens in Firefox when using Office.com. Any ideas on how to fix this? Thanks!

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Chosen Solution

What OS? If Windows, what security software are you running? Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf