This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Primary email address

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

I need to change my primary email address but I cannot find a way to do that. All I can do is add a secondary email address, which won't stop emails going to my primary address, which no longer exists.

Any suggestions gratefully received.

I need to change my primary email address but I cannot find a way to do that. All I can do is add a secondary email address, which won't stop emails going to my primary address, which no longer exists. Any suggestions gratefully received.

All Replies (1)

more options

You should have added the secondary email address and confirm this email address when you still had access to the primary email address. Now all you can do is to create a new account with an email address you can confirm.


You can add a second email address and confirm this address. Once it has been confirmed, you can make the second email address your primary email address.