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Unified inbox does not download message format

dmkrzewinski
dmkrzewinski
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When using the unified in-box there are certain messages which have a lot of formatting and do not display correctly. The message appears almost "raw" with no images, correct font, etc.

Curiously, if I click on the account just below the Inbox (but still in the Unified Folders section) the formatting will update and look correct, even if I then click back to the Unified Inbox again. It's like it needs a "prompt" before downloading the formatting of the message.

This does not occur with all messages, and as best I can tell it seems to only impact the Google email account in my list (the others are Yahoo).

When using the unified in-box there are certain messages which have a lot of formatting and do not display correctly. The message appears almost "raw" with no images, correct font, etc. Curiously, if I click on the account just ''below ''the Inbox (but still in the Unified Folders section) the formatting will update and look correct, even if I then click back to the Unified Inbox again. It's like it needs a "prompt" before downloading the formatting of the message. This does not occur with all messages, and as best I can tell it seems to only impact the Google email account in my list (the others are Yahoo).
Attached screenshots

All Replies (1)

dmkrzewinski
dmkrzewinski Question owner
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Just an update: in the screenshots I noted how clicking the account Inbox within the unified folders area corrects the lack of formatting, but I just noticed that if I close Thunderbird then re-open it the formatting is absent from the unified in-box again.

I made a very brief video demonstrating here: https://youtu.be/_4QdgMi0FFU

P.S. Sorry for the loud music. I didn't realize till after I uploaded that I forgot to mute the recording.