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Video DownloadHelper

  • 2 replies
  • 1 has this problem
  • 16 views
  • Last reply by James

Toby Firefox
Toby Firefox
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I found a charge of $28.50 on my credit card from Saint Gervais Sur Mar with something to do with DownloadHelper. I do not remember that charge and believed it was free. How can I cancel any subscription and get money back?

I found a charge of $28.50 on my credit card from Saint Gervais Sur Mar with something to do with DownloadHelper. I do not remember that charge and believed it was free. How can I cancel any subscription and get money back?

All Replies (2)

Dropa
Dropa
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That has nothing to do with Firefox - this requires you contact your CC issuer and downloadhelper support to resolve this problem. This is not something for Firefox forum End User help to resolve.

James
James
  • Top 25 Contributor
  • Moderator
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The Video DownloadHelper extension is free to install and use. https://addons.mozilla.org/firefox/addon/video-downloadhelper/

Toby Firefox said
I found a charge of $28.50 on my credit card from Saint Gervais Sur Mar with something to do with DownloadHelper. I do not remember that charge and believed it was free. How can I cancel any subscription and get money back?

Perhaps you inputted your credit card information to get a premium license for unrestricted usage. https://www.downloadhelper.net/convert

Modified by James