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passwords require reset continously

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by sfhowes

Dado
Dado
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I've been using Thunderbird for several years with multiple emails and with VPN. The problem is I have to reenter them from time to time, including resetting. Emails are Hotmail (and .outlook), Gmail and comcast. The 1 of 3 hotmail accounts give me the most problem. error box asking for password: "Enter your password for -email address- on outlook.office365.com" I've compared server setting with the other emails and they are the same.

I also use NordVPN and have disabled it to see if that is the problem. No change in the error message.

Hotmail incoming server: outlook.office365.com; port 993; Security SSL/TLS; Password: Normal Hotmail outgoing server: smtp.office365.com; port 465; Security: SSL/TLS; Password: Normal

Thanks -Ron

I've been using Thunderbird for several years with multiple emails and with VPN. The problem is I have to reenter them from time to time, including resetting. Emails are Hotmail (and .outlook), Gmail and comcast. The 1 of 3 hotmail accounts give me the most problem. error box asking for password: "Enter your password for -email address- on outlook.office365.com" I've compared server setting with the other emails and they are the same. I also use NordVPN and have disabled it to see if that is the problem. No change in the error message. Hotmail incoming server: outlook.office365.com; port 993; Security SSL/TLS; Password: Normal Hotmail outgoing server: smtp.office365.com; port 465; Security: SSL/TLS; Password: Normal Thanks -Ron

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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The outgoing server is smtp.office365.com on port 587, STARTTLS, normal password, User Name = email address. Check that you have separate smtp servers for each account (all providers), and that each account sends on the correct smtp.