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Thunderbird is hangs every time I try to add a hyperlink (win10)

Richard T Woodward
Richard T Woodward
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Thunderbird (Windows, 115.3.2) is crashing every time I try to add a hyperlink. The message that I'm working on freezes and I cannot close it except using the Task Manager. I would like to simply install the previous version, but I can't seem to find that. I have tried re-installing 115.3.2 to no effect.

Thunderbird (Windows, 115.3.2) is crashing every time I try to add a hyperlink. The message that I'm working on freezes and I cannot close it except using the Task Manager. I would like to simply install the previous version, but I can't seem to find that. I have tried re-installing 115.3.2 to no effect.

Modified by Wayne Mery

All Replies (4)

Wayne Mery
Wayne Mery
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Does problem go away?

Richard T Woodward
Richard T Woodward Question owner
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Thanks. I found a solution: https://www.nucleustechnologies.com/blog/hyperlinks-in-messages-are-not-working-in-thunderbird/#:~:text=Sometimes%2C%20you%20might%20face%20this,launching%20Thunderbird%20in%20Safe%20mode.

Wayne Mery
Wayne Mery
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Richard, thanks for posting.

Several solutions are listed at https://www.nucleustechnologies.com/blog/hyperlinks-in-messages-are-not-working-in-thunderbird/#:~:text=Sometimes,%20you%20might%20face%20this,launching%20Thunderbird%20in%20Safe%20mode

Which one did you use?

Richard T Woodward
Richard T Woodward Question owner
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It's been a while, but I'm pretty sure it was the steps under "Check for an incorrect preference" at https://www.nucleustechnologies.com/blog/hyperlinks-in-messages-are-not-working-in-thunderbird/#:~:text=Sometimes,%20you%20might%20face%20this,launching%20Thunderbird%20in%20Safe%20mode "