Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Where does downloaded software go and how can I access it and install it?

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by fishiedoll

fishiedoll
fishiedoll
more options

Often when I try to download and install software, a dialoge box comes up telling me that my only option is to save the software upon downloading. After it completes the download, I have absolutely no idea where the software has gone or how to access it so I can install it! First, I'd like to know where my downloaded software goes so I can install the things I need to install. Second, is there a way that I can change the settings for downloads so that things don't go to a mysterious location, unbeknownst to me? If I'm downloading something, that means I want to install it 99.9% of the time right then and there!

Thank you,

Andrea

Often when I try to download and install software, a dialoge box comes up telling me that my only option is to save the software upon downloading. After it completes the download, I have absolutely no idea where the software has gone or how to access it so I can install it! First, I'd like to know where my downloaded software goes so I can install the things I need to install. Second, is there a way that I can change the settings for downloads so that things don't go to a mysterious location, unbeknownst to me? If I'm downloading something, that means I want to install it 99.9% of the time right then and there! Thank you, Andrea

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
more options

Open the Downloads window - {Ctrl + J} - and right-click the file that was downloaded, select Open Containing Folder. Your downloaded file is there.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Tools > Options > General : Downloads : "Always ask me where to save every file"

fishiedoll
fishiedoll Question owner
more options

Thank you very, much! I appreciate your help!

fishiedoll
fishiedoll Question owner
more options

Thanks very much! I especially like the Ctrl +J function tip ;-)