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I get a preview screen on my comcast e-mail account but cannot open further

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by Hasan

millerjamese
millerjamese
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On my Comcast e-mail account I get a preview screen showing incoming messages with the first few phrases, but I cannot open them further. This is a recent development. I can open them in Explorer or Chrome but not in Firefox.

On my Comcast e-mail account I get a preview screen showing incoming messages with the first few phrases, but I cannot open them further. This is a recent development. I can open them in Explorer or Chrome but not in Firefox.

All Replies (2)

millerjamese
millerjamese Question owner
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so how do I fix it?

Hasan
Hasan
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Your Flash plugin is quite older. You need to update it.

Adobe Flash Player 10.3.183.7 (2.94 MB)

When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)

Update All your Firefox Plugins

Clear Cookies & Cache

Clear the Network Cache

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Check and tell if its working.