This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

For some reason all of my ad ons and plug ins have to be reinstalled every time I restart firefox. I don't know how or why they keep getting disabled or uninstalled. Help?

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by user633449

angrydoll
angrydoll
more options

My downloaded toolbars and ad ons have to be "reinstalled" every single time I restart. I have no idea why this is happening.

My downloaded toolbars and ad ons have to be "reinstalled" every single time I restart. I have no idea why this is happening.

All Replies (1)

user633449
user633449
more options

Try reading Preferences are not saved, specifically the "Resetting preferences file" section.