• Solved

Tab List Page

I had a dedicated Firefox webpage popup yesterday that listed all my open tabs, tab history. I closed it before I noted the address and how I got there. I searched thro… (read more)

I had a dedicated Firefox webpage popup yesterday that listed all my open tabs, tab history. I closed it before I noted the address and how I got there. I searched through my browsing history and I don't see it. I have never been able to access that page before. How do I bring it up again?

Thanks!

Asked by kernrsn 4 hours ago

Answered by TyDraniu 3 hours ago

  • Solved

Videos are no longer accessible on the pages of certain websites

I've been using Firefox for a few months now to follow online training courses or videos on the conversation papillon (www.conversationpapillon.com) and conversation sant… (read more)

I've been using Firefox for a few months now to follow online training courses or videos on the conversation papillon (www.conversationpapillon.com) and conversation santé (www.conversationsante.com) websites. For a few weeks now, the videos are no longer accessible on the pages of these two sites. The window of the video is empty. However, if I try the same link in Google Chrome, it works fine. I've contacted the publishers of these two sites, who tell me that nothing has changed on their sites in recent weeks. He advised me to contact you to find out more. Can you help me? I prefer to use Firefox, which protects my privacy better. Thanks in advance. Regards, Jean-Pierre R.

Asked by jean-pierre.rousseaux 4 days ago

Answered by jean-pierre.rousseaux 3 days ago

  • Solved

How to refund a wrong transaction on phonepe?

To refund money from Phone Pe for a wrong transaction, you should immediately contact Phone Pe's customer support:08999-536-988-and (available 24/7) report the issue. … (read more)

To refund money from Phone Pe for a wrong transaction, you should immediately contact Phone Pe's customer support:08999-536-988-and (available 24/7) report the issue.

Asked by Santosh Shetty 2 hours ago

Answered by Santosh Shetty 2 hours ago

  • Solved

Moving from the ESR version to the "normal" one without loosing settings and bookmarks

Hi, I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September. I am a non-technical user. W… (read more)

Hi,

I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September.

I am a non-technical user. While I do have Safari and Chrome, I would prefer to continue using Firefox.

Could you please let me know the steps to execute to somehow switch from the ESR version to the current normal version without loosing settings, bookmarks or ending up with problems? Thanks in advance.

Asked by Sue 2 months ago

Answered by Sue 3 weeks ago

  • Solved

Addons broken in profile copied to new PC despite attempted fix

I've just transferred from one Windows 10 install to another, and wanted to transfer my Firefox profiles along with me. Initially when I transferred over my main profile… (read more)

I've just transferred from one Windows 10 install to another, and wanted to transfer my Firefox profiles along with me. Initially when I transferred over my main profile, the addons worked at first but broke after a short while (specifically there were still as many addon buttons in my toolbar as before, but they were all blank and did nothing), and wouldn't restore after shutting down and reopening Firefox. At first I tried disabling and reenabling each extension, and that worked, but after shutting down and reopning Firefox, they were all broken again. I looked for fixes and tried the solutions in this ask: https://support.mozilla.org/en-US/questions/1260445; first, I tried jscher2000's solution of "deleting" extensions.json by renaming it, but it only fixed a couple addons (BitWarden and uBlock Origin, mainly). Then I tried cor-el's solution of deleting combatibility.ini, and that still only had BitWarden, uBlock Origin, and maybe one or two others working - it also seemed to slightly further the problem, as the toolbar was now set to default without even the blank addon buttons, and the extensions overflow button now just opened about:addons.

But, then I deleted the profile and copied it over again, but this time I preemptively went into extensions.json and changed all the paths to the new correct path (I also did so for the one path address in pkcs11.txt just in case, because it was the only other thing that came up in a search in the profile folder that had that hard-baked full path that might need updating; I don't know what pkcs11.txt does but I just wanted to be sure), and then (not sure if this part matters quite as much) did Create a New Profile and selected that existing copied-over folder as the folder for that profile to use. Lo and behold, all my addons worked! And they've continued to work as normal and not break through several times of closing and reopening both that specific profile and Firefox overall, and even with a couple shut downs and restarts of Windows.

However..... I tried doing that exact procedure (copying over profile folder, editing the paths in extensions.json and pkcs11.txt to be the new correct ones, Create a New Profile and selecting that folder) for my secondary profile, and yet still most addons end up nonfunctional with a defaulted toolbar and extension overflow button opening about:addons just like in the main profile after I did the compatibility.ini fix (even though I didn't even touch it on this profile). After several tries of doing that with differences in naming of the new profile, or also trying to delete compatibility.ini, still I got the same result. Then I tried doing the "disable and then reenable each extension" thing again like I tried first on my primary profile, and it brought the extensions back and in their correct order in the toolbar, but when I exited Firefox and reopened it, they were back to the multitude of blank buttons (which, at least, was a change from before). I have no idea what's different, as far as I'm aware I'm doing the exact same thing that worked on the first profile yet it's still ending up broken.

I've also now tried copying over a third profile in the same manner, and it works perfectly just like the first/primary profile did. But the second profile still just will not work.

Asked by tfaholic09 1 day ago

Answered by tfaholic09 9 hours ago

  • Locked

Lost folders in Thunderbird

duplicate of /questions/1471321 thread Hello! A very important email folder in my Thunderbird just vanished. I didn't touch anything! My email was downloading very slow… (read more)

duplicate of /questions/1471321 thread

Hello!

A very important email folder in my Thunderbird just vanished. I didn't touch anything! My email was downloading very slowly and so I closed the entire Thunderbird application. When I re-opened it, the folder was gone. Everything else is there as before - all other folders, my inbox etc.

I have no idea what happened or where the folder went. I can't find anything online that addresses the problem or how to solve it. I'm very much a tech novice. I need a solution that a 5 year old could navigate lol

S.O.S. Cara

Asked by a.sabinal 1 day ago

Last reply by markwarner22 1 day ago

  • Solved

Tiny Font Problem Returns

I have dealt with this tiny font problem before but did not retain the fix because I actually thought I had solved the problem once and for all. BUT, I wake up this morn… (read more)

I have dealt with this tiny font problem before but did not retain the fix because I actually thought I had solved the problem once and for all.

BUT, I wake up this morning, having made no changes to this laptop overnight, only to discover that the fonts on my Firefox browser controls are tiny tiny tiny.

I expect Firefox/Mozilla to resolve this LONG-STANDING problem once and for all. I have made no changes to this browser in the last 24 hours. There were two MS updates that occurred overnight, but I doubt this affected the fonts on the Firefox application.

If there is a straightforward FF/Mozilla doc that addresses this problem (since it is recurring and well documented by others over the years), I would appreciate a link to this document. And if there is a known problem with certain MS updates I would appreciate knowing about this as well.

TIA

Asked by eb25390119 2 weeks ago

Answered by eb25390119 1 day ago

  • Solved

How to make the Context Menu of Firefox 131.0.3 look like Ver. 100.0.1 ?

Is it possible to remove the border/frame lines around the Menu Bar and the Context Menu in Ver. 131.0.3 to make it look like Ver. 100.0.1.? Experimenting with userChrom… (read more)

Is it possible to remove the border/frame lines around the Menu Bar and the Context Menu in Ver. 131.0.3 to make it look like Ver. 100.0.1.?

Experimenting with userChrome.css only seemed to change some things such as background color and padding size of the context menu, but as a css noob it’s no surprise it didn't work when trying to remove borders, remove margins.

Attached is a screenshot of Ver. 131.0.3 (upper) and which parts of the menus I'm looking to customize or revert back to the style of Ver. 100.0.1 (lower).

Tysm for you time. bteg

Asked by bteg 2 days ago

Answered by ThePillenwerfer 1 day ago

  • Solved

Firefox update issue

Went into Firefox and got the error message: Platform version 131.03 is not compatible with min version>=131.02 & max version>=131.02 So I'm thinking that the l… (read more)

Went into Firefox and got the error message: Platform version 131.03 is not compatible with min version>=131.02 & max version>=131.02 So I'm thinking that the last update caused the error. I did a system restore to a week earlier, and after 5 hours, the computer rebooted to that date. Upon opening Firefox, I found the the notice that the next time Firefox opens, it will update. After closing, and reopening, Firefox updated and displayed the same error message. Nor quite sure what to do, I downloaded Firefox again, and was going to uninstall and reinstall. But as soon as the download finished, it loaded. So now I have the new Firefox without all of my saved bookmarks and passwords. I thought I'd read someplace that that wouldn't happen, and all of my password and bookmark history would transfer to the new Firefox. As if that wasn't enough to ruin my day, I found that the new Firefox isn't working in my wife's account on the same computer. She gets the same error message as I did before the new install. I know, my fault for not backing up the bookmark and password files, but what's my option now?

Asked by pennypincher 1 week ago

Answered by pennypincher 1 week ago

  • Solved

Unable to sign in to google Account

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox… (read more)

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox

every time i try to sign in i get redirected to https://support.google.com/accounts/a.../32050?hl=en

Heres some of the things i tried:

  • Clear cache and cookies
  • "repair" Firefox from the uninstaller
  • Reinstall Firefox

To be honest it is quite a bit annoying and i cannot find a solution thanks in advance for any help

Asked by manu2107el 1 month ago

Answered by manu2107el 1 month ago

  • Solved

restore session

I had a number of tabs open when my phone rang. After the call I checked the browser, and most of the tabs were gone. Usually there is an option to "restore previous se… (read more)

I had a number of tabs open when my phone rang. After the call I checked the browser, and most of the tabs were gone. Usually there is an option to "restore previous session" in History, but it is not there now. I would like to go back to that previous session. Is there a way to do that?

Asked by Chris Peterson 2 days ago

Answered by Chris Peterson 2 days ago

  • Solved

Is there any Add-on that will shoot a scrolling screenshot (full page screenshot)?

Is there any Add-on that will shoot a scrolling screenshot (full page screenshot)? For reference, there's an excellent extension on Chrome/Brave called "Go full screen" … (read more)

Is there any Add-on that will shoot a scrolling screenshot (full page screenshot)?

For reference, there's an excellent extension on Chrome/Brave called "Go full screen" which has simple but perfect functionality, one-click automation, saves as either .pdf or .png format to your downloads folder.

https://chromewebstore.google.com/detail/gofullpage-full-page-scre/fdpohaocaechififmbbbbbknoalclacl?hl=en-US

Asked by Quicksite 2 days ago

Answered by Quicksite 2 days ago

  • Solved

After last update, toolbar icons & text is way too small

I'm visually impaired and had originally used a CSS code to fix this problem, but that was a couple of years ago. I just upgraded to 131.0.3 (64 bit) and evidently, that … (read more)

I'm visually impaired and had originally used a CSS code to fix this problem, but that was a couple of years ago. I just upgraded to 131.0.3 (64 bit) and evidently, that wiped out all my CSS changes. I tried to use the about:config code to change it, but it no longer works. I managed to increase the icon size a little by changing the density to normal, then back to compact. Even on normal, it was all too small.

I don't want to use another profile, because every time I do, I lose so much that it takes me hours to reinstall it all.

Is there an easier way to do this? I've tried a couple of things suggested online, but they were old settings suggestions, and they no longer work either.

ALSO, I now have to use F11 full screen to be able to perform anything on the toolbars. Before this update, I could just move my cursor up to bring the toolbars down, and use the back arrow or refresh easily. Now, the toolbars immediately go back up and I have to use F11 to do anything. How do I fix this?

TIA for any help you can give me.

Asked by D A 3 days ago

Answered by D A 2 days ago

  • Solved

Continuing Problem using websites

I am having a continuing problem using fire fox to access websites. I go to a site to use one of their tools and have issues using or logging in to their site. I will g… (read more)

I am having a continuing problem using fire fox to access websites. I go to a site to use one of their tools and have issues using or logging in to their site. I will go to a site where an accept cookies banner should pop up to continue and nothing pops up so I can't continue. I have tried the disable Enhanced Protection with no change in results. If I use Duck Duck Go, or Edge everything works. Firefox is my default browser, but it appears that you have made a change that is now impacting my ability to use websites. Sometimes things work if I go into Troubleshooting mode, but I can't determine where the problem is. I use Norton as my anti-virus and internet security and have turned it off as part of my troubleshooting but that does not help.

Please provide guidance.

Thank you.

Asked by aviatorone 3 days ago

Answered by aviatorone 3 days ago