This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Husband died, using his IPad, don’t know sign in info.

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 25 views
  • Amsa ta ƙarshe daga teknomom

teknomom
teknomom
more options

I’ve begun using my husband’s IPad since I lost him in March. I’m trying to sync it to the Firefox account but don’t know his signin info. Think of me as your grandma when you try to answer please. My “teknomom” name was a gift from sarcastic teenagers 30 years ago.

I’ve begun using my husband’s IPad since I lost him in March. I’m trying to sync it to the Firefox account but don’t know his signin info. Think of me as your grandma when you try to answer please. My “teknomom” name was a gift from sarcastic teenagers 30 years ago.

Mafitar da aka zaɓa

I am sorry for your loss. Unfortunately there is no way to get into your husband's Firefox Sync account if you do not know the password, unless you were to reset the password, which would then delete all information on the Firefox Sync Account. I'd suggest creating your own account, logging out of his, and then into yours.

Access Mozilla Services with a Firefox Account

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

user633449
user633449
more options

Zaɓi Mafita

I am sorry for your loss. Unfortunately there is no way to get into your husband's Firefox Sync account if you do not know the password, unless you were to reset the password, which would then delete all information on the Firefox Sync Account. I'd suggest creating your own account, logging out of his, and then into yours.

Access Mozilla Services with a Firefox Account

teknomom
teknomom Mai mallakar tambaya
more options

Thank you for your reply, Tyler. I will see what I can do. I don't think he was "synced"... I was trying to do that. I will try what you suggested or may just leave it un-synced. Enjoy the holidays.