This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Download cross over mixup - wrong body in message

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 14 views
  • Amsa ta ƙarshe daga 250lee

more options

I have version 78.6.1. This morning when I downloaded my email (imap) there is a mixup where the body of one email appears in another. In one email part of the message was there and then the rest of the body was from a different email. In another email the whole body was from the wrong email.

How do I re-download or how do I fix this. What may have happened and how do I prevent it in the future.

Thanks Lee

I have version 78.6.1. This morning when I downloaded my email (imap) there is a mixup where the body of one email appears in another. In one email part of the message was there and then the rest of the body was from a different email. In another email the whole body was from the wrong email. How do I re-download or how do I fix this. What may have happened and how do I prevent it in the future. Thanks Lee

Mafitar da aka zaɓa

Try to rebuild the index file for Inbox.

Right-click Inbox in the folder pane - Properties - Repair Folder

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

more options

Zaɓi Mafita

Try to rebuild the index file for Inbox.

Right-click Inbox in the folder pane - Properties - Repair Folder

more options

Thank you. I didn't know about that feature. Lee