This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Can Not Successfull Add AOL Email Account Using "Account Actions"

robert_aparicio
robert_aparicio
more options

I am using Aol mail for my verizon email account. On Wednesday 1/19/22 I no longer could access my emails with Thunderbird. I removed my account and then added it back but I now get "unable to login at the server" message. I know my password is correct because I am able to login to Aol using the web interface. Thunderbird is able to find other settings such as

For Incoming server: Protocol: POP3 Hostname: Left blank for confidentiality) Port: 995 Connection security: SSL/TSL Authentication method: Normal Password Username: My first and last name

For Outgoing server Hostname: SMTP.verizon.net Port: 465 Connection security: SSL/TSL Authentication method: Normal Password Username: My first and last name

Was there a change in the latest release of Thunderbird 95.1.0 on 1/13/21 that could be causing this problem? Any other thoughts on what could be causing the issue?

I am using Aol mail for my verizon email account. On Wednesday 1/19/22 I no longer could access my emails with Thunderbird. I removed my account and then added it back but I now get "unable to login at the server" message. I know my password is correct because I am able to login to Aol using the web interface. Thunderbird is able to find other settings such as For Incoming server: Protocol: POP3 Hostname: Left blank for confidentiality) Port: 995 Connection security: SSL/TSL Authentication method: Normal Password Username: My first and last name For Outgoing server Hostname: SMTP.verizon.net Port: 465 Connection security: SSL/TSL Authentication method: Normal Password Username: My first and last name Was there a change in the latest release of Thunderbird 95.1.0 on 1/13/21 that could be causing this problem? Any other thoughts on what could be causing the issue?

Mafitar da aka zaɓa

See https://support.mozilla.org/en-US/questions/1365235

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Zaɓi Mafita

See https://support.mozilla.org/en-US/questions/1365235

robert_aparicio
robert_aparicio Mai mallakar tambaya
more options

Great support, solution worked great. Thanks!