This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

The last week, Firefox will not load up the NEW YORK TIMES. So, I have had to use Safari to do so. If this continues, I'm going to quit using your browser, and begin using Safari all the time!

  • 2 amsoshi
  • 19 sa na da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga cor-el

jfleppert
jfleppert
more options

The last week, Firefox will not load up the NEW YORK TIMES. So, I have had to use Safari to do so. If this continues, I'm going to quit using your browser, and begin using Safari all the time!

The last week, Firefox will not load up the NEW YORK TIMES. So, I have had to use Safari to do so. If this continues, I'm going to quit using your browser, and begin using Safari all the time!

All Replies (2)

mozzie
mozzie
more options

There are several other similar posts in this forum with the answers. Your post appears third in my Google search today looking for a solution so I thought I'd add the solution here as well.

It is obviously a bug in either (or both) Firefox and the NYT.

The quickest solution is to simply go to the VIEW Menu in Firefox, then the ZOOM option and choose RESET.

I use Mac and this happens in Firefox 3.6.10. It does not happen in other browsers like Safari, Chrome and Camino, and it did not occur before last week.

It has also occurred in the iOS version of Safari on iPad. Not sure how to fix it there.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can also clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems