This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why aren't login screens recognized as login screens in FF4?

  • 1 amsa
  • 2 sa na da wannan matsala
  • 9 views
  • Amsa ta ƙarshe daga TonyE

more options

I have a fingerprint scanner on my HP pavilion dv6, when I upgraded to FF4, none of the login screens are recognized as login screens. It worked in FF3; what changed to cause this and how do I fix it?

I have a fingerprint scanner on my HP pavilion dv6, when I upgraded to FF4, none of the login screens are recognized as login screens. It worked in FF3; what changed to cause this and how do I fix it?

All Replies (1)

more options

The company that make the bioscanner for HP have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388