Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Just updated to 7.0.1 for Mac Snow Leopard, but the icon in my dock isn't the firefox symbol, it's a "document" icon. How can I get the firefox icon in my dock again?

  • 4 amsoshi
  • 17 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga cor-el

more options

I was given an auto-update message from Firefox, which asked me to restart the program to initiate the update. As soon as Firefox restarted, I got a weird document icon in my dock - in the place where the Firefox icon was moments before. The new update of Firefox seems to be working just fine, but I would like the Firefox icon in my dock and not this unrelated icon. Can you help, please?

I was given an auto-update message from Firefox, which asked me to restart the program to initiate the update. As soon as Firefox restarted, I got a weird document icon in my dock - in the place where the Firefox icon was moments before. The new update of Firefox seems to be working just fine, but I would like the Firefox icon in my dock and not this unrelated icon. Can you help, please?

All Replies (4)

more options

I had this problem. Re-instal Firefox. After you drag the Firefox icon in to the Applications icon it is going to ask you if you're sure that you want to replace the version that's there - say yes. Then go down to your dock and remove the Firefox icon - drag it off the dock so it "poof!s" away. You can now put the icon on your dock again from your newly updated version. If that doesn't fix it drag it off the dock again, probably no need to re-update for the third time. Fixed it for me anyway. GL!

more options

I cannot restore fire fox in my dock. it says it is compatible with my computer now.

more options

I meant not compatible with my computer. Fire fox is in application folder but does not open. what do I do next?

more options

Which Mac OS X version do you have?

Firefox 4 and later require at least OS X 10.5 and an Intel Mac.