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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox no longer launches when I click the launch icon. It was working fine and then all of a sudden it won't launch. I have Vista home prremuim service pack 2. Can you please help me resolve this issue so I can once again use firefox? Thanks

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firefox was working. Now it is not. Won't launch when I click the icon. Don't know the version as I cannot get it to launch to check the version.

firefox was working. Now it is not. Won't launch when I click the icon. Don't know the version as I cannot get it to launch to check the version.

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