This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox crashes

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga annette_tr9

more options

Yesterday I was asked through firefox to update it to the new version. After the update I am unable to start firefox. It always crashes when starting.

Yesterday I was asked through firefox to update it to the new version. After the update I am unable to start firefox. It always crashes when starting.

Mafitar da aka zaɓa

If you are using Roboform, install the latest 7.6.2 version of Roboform.

http://www.roboform.com/support/news

Karanta wannan amsa a matsayinta 👍 2

All Replies (3)

more options

Zaɓi Mafita

If you are using Roboform, install the latest 7.6.2 version of Roboform.

http://www.roboform.com/support/news

more options

Thanks! This solved my problem!

more options

yes solved for me too, thanks!!