This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Gadgets on Home Page no longer work

  • 6 amsoshi
  • 1 yana da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga websken

websken
websken
more options

Since upgrading to V8, some of the gadgets on my home page no longer work. Namely, (1) Google translate - which is handy for quickly translating single words; (2) French Word of the Day by Translate Language.

Both boxes are still displayed but there is nothing in them although I notice that French Word of the Day tries to load but then disappears.

Since upgrading to V8, some of the gadgets on my home page no longer work. Namely, (1) Google translate - which is handy for quickly translating single words; (2) French Word of the Day by Translate Language. Both boxes are still displayed but there is nothing in them although I notice that French Word of the Day tries to load but then disappears.

An gyara daga websken

All Replies (6)

the-edmeister
the-edmeister
  • Moderator
more options

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

When you figure out what is causing that, please let us know. It might help other user's who have that problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
websken
websken Mai mallakar tambaya
more options

Thanks for the information and I have tried this a couple of times but it makes no difference. I have even deleted and reloaded Word of the Day but still no luck.

websken
websken Mai mallakar tambaya
more options

Hi Cor-el,

Sorry to say that your solution didn't work either. Thanks anyway.

Regards

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

websken
websken Mai mallakar tambaya
more options

I've just about exhausted every option and whilst Google Translate has come back, I still can't get Word of the Day but I've just been on their website and it appears that there are other people with this problem.

I'll wait and see if this is rectified but in the meantime, thanks for your help.

Regards.