This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

When I shut down my MacBook instead of putting it to sleep, then turn it on, Firefox reverts back to an earlier version (persona) & bookmarks are gone. Why?

  • 1 amsa
  • 2 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga user633449

kathymull
kathymull
more options

I usually just put my MacBook to sleep but every so often I shut it down. Three times now, when I turned it back on, Firefox reverted back to an earlier version?.....the persona was a previous one and none of my bookmarks were there. How do I get it back to the current setting?

I usually just put my MacBook to sleep but every so often I shut it down. Three times now, when I turned it back on, Firefox reverted back to an earlier version?.....the persona was a previous one and none of my bookmarks were there. How do I get it back to the current setting?

All Replies (1)

user633449
user633449
more options

Please update to Firefox 18. Update Firefox to the latest release

Then try reading How to fix preferences that won't save