Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

When I try to download Firfox I get this error "can not create temp folder archive". It started showing up when I uninstalled old Firefox to download new Firef

  • 1 wotmołwa
  • 1 ma tutón problem
  • 1 napohlad
  • Poslednja wotmołwa wot cor-el

bwspeller
bwspeller
more options

On Jan 11 I received and email about the new Firefox so I downloaded it but it wouldn't install. I was having trouble with Firefox which started last week when I connected my PC to a projector for a slide presentation and It locked up my PC. I was using Firefox at the time it locked up so I assumed it corrupted my Firefox so I uninstalled the old Firefox and tried again. This time I got the following error "can not create temp folder archive". I tried turning off McAfee virus protection and firewall but still got error. I'm running Windows 10 and I've used Firefox for years without any problems.

On Jan 11 I received and email about the new Firefox so I downloaded it but it wouldn't install. I was having trouble with Firefox which started last week when I connected my PC to a projector for a slide presentation and It locked up my PC. I was using Firefox at the time it locked up so I assumed it corrupted my Firefox so I uninstalled the old Firefox and tried again. This time I got the following error "can not create temp folder archive". I tried turning off McAfee virus protection and firewall but still got error. I'm running Windows 10 and I've used Firefox for years without any problems.

Wšě wotmołwy (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a problem with 7-ZIP self extracting code that is used to compress the Firefox installer. The installer has a problem to extract all the files to a folder in the OS temp location (%TMP% or %TEMP%).

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.