This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Video calling with Firefox & waterfox is not working - help me with indipensable technical support!

  • 4 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Ponpal Johnson

Ponpal Johnson
Ponpal Johnson
more options

Hi! Hope you are doing well. I need your help, I am an user experience trainee performing usability tests and cross browser compatibility tests on a website. The problem is about video calling using firefox browser, while it was working properly with chrome.

Hi! Hope you are doing well. I need your help, I am an user experience trainee performing usability tests and cross browser compatibility tests on a website. The problem is about video calling using firefox browser, while it was working properly with chrome.

Diperbarui oleh Ponpal Johnson pada

Semua Balasan (4)

iamjayakumars
iamjayakumars
more options

Are you using inbuild firefox video calling or third party like facebook, Google Hangout?

the-edmeister
the-edmeister
  • Moderator
more options

Waterfox is a 3rd party build, it isn't made by Mozilla.

Does that work when using an official 32-bit Firefox build? http://www.mozilla.com/en-US/firefox/all.html

Ponpal Johnson
Ponpal Johnson Pemilik pertanyaan
more options

I tested the VIDEO CALLING COMPATIBILITY, and observed the following: Hardware(Cam & Mic) use permission dialog appears, if i click on "Allow" Cam LED glows, but not sure whether Cam works. Screen is blacked out, no video transit. No audio transit.

Yet, at typical conditions as i checked locally, both Cam & Mic works. Also, works pretty well in google chrome browser.

Ponpal Johnson
Ponpal Johnson Pemilik pertanyaan
more options

Thanks to Mozilla Foundation! :) Thanking you, Mozillians whomsoever concerned about this issue! ❤ mozillians & ❤ mozilla