This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

XUL Runner message

  • 5 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh cor-el

more options

Hi, I hit Foxfire icon, I get XUL Runner message,

Error Platform Version 127.0.1 is not compatible with mini version ] = 127.0 and max version ] = 127.0

How do I correct and gain access!!???

Please help, definitely liked days of yore when one could call.

Andrew

Hi, I hit Foxfire icon, I get XUL Runner message, Error Platform Version 127.0.1 is not compatible with mini version ] = 127.0 and max version ] = 127.0 How do I correct and gain access!!??? Please help, definitely liked days of yore when one could call. Andrew

Semua Balasan (5)

more options

'HELLO WAITING FOR SOME RESPONSE TO MY QUESTION ABOVE!'

Membantu?

more options

So Far no help or support provided. 6/30/24 2:30 PM EST

Membantu?

more options

Install Firefox again with a full installer. You shouldn't lose any data.

The full offline setup for Windows can be downloaded from https://www.mozilla.org/firefox/all/#product-desktop-release as downloading Firefox from Windows from mozilla.org may serve you the small online stub installer.

An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder.

This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files.

You may have to disable security software temporarily in case the problem persists.

Membantu?

more options

Thank you, Dy hope this works. Andrew

Membantu?

more options

What security software do you have as we have recently seen an unusual number of such reports ?

Note that current is 127.0.2.

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.