Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox only starts as admin

  • 5 risposte
  • 1 ha questo problema
  • 6 visualizzazioni
  • Ultima risposta di philipp

SHooDoX
SHooDoX
more options

Since today my Firefox always crashes if I'm starting it. It won't crash if I'd run it as administrator.

I've already tried

  • running in safe mode (crashes too)
  • disabling my anti-virus software
  • re-installing Firefox

So I'm out of ideas at the moment. Everything was fine until today, I didn't change anything! Thanks for reading, SHooDoX!

Since today my Firefox always crashes if I'm starting it. It won't crash if I'd run it as administrator. I've already tried * running in safe mode (crashes too) * disabling my anti-virus software * re-installing Firefox So I'm out of ideas at the moment. Everything was fine until today, I didn't change anything! Thanks for reading, SHooDoX!

Soluzione scelta

philipp said

thanks SHooDoX, so about your particular crashes please refer to Firefox 43.0.3 startup crash with G DATA security software.

Thanks for the answer. I just found a work-around so I don't have to disable the browser-protection. Just needed to start Firefox in compatibility-mode (XP SP3).

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (5)

philipp
philipp
  • Moderator
more options

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

SHooDoX
SHooDoX Utente che ha posto la domanda
more options

philipp said

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

[29.12.2015 17:28]: bp-8eae126a-d554-4bba-83d8-cfce22151229 [29.12.2015 17:09]: bp-65c7dd62-13bb-484a-a08a-afad32151229 [29.12.2015 17:09]: bp-76b717ef-6dcd-4bd5-9a84-da5a92151229

philipp
philipp
  • Moderator
more options

thanks SHooDoX, so about your particular crashes please refer to Firefox 43.0.3 startup crash with G DATA security software.

SHooDoX
SHooDoX Utente che ha posto la domanda
more options

Soluzione scelta

philipp said

thanks SHooDoX, so about your particular crashes please refer to Firefox 43.0.3 startup crash with G DATA security software.

Thanks for the answer. I just found a work-around so I don't have to disable the browser-protection. Just needed to start Firefox in compatibility-mode (XP SP3).

philipp
philipp
  • Moderator
more options

as this is a rather ugly workaround, please see if you can get firefox to open up normally, after you've just ran a normal signature update in gdata first. if you're using a business variant of gdata security software you might receive the fix a little bit later, but it should still be imminent judging by the communication i've heard from gdata...