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Thunderbird displays HTML messages incorrectly. The character set is wrong. If I switch the view to simple HTML it works. Is there a setting to fix this?

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  • Last reply by Zenos

Chuck Harding
Chuck Harding
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From one and only one sender, email messages that are sent as HTML are displaying the wrong characters. If I select View Message Body as Simple HTML, I can read the message. The sender happens to be Apple receipts for my iTunes purchases. It is very aggravating to have to switch back and forth between "Original HTML" and "Simple HTML" just so I can view my iTunes receipts. Is there a setting that will allow the messages to be displayed correctly? I have a screen capture of what I am talking about that I could upload. How do I do that?

From one and only one sender, email messages that are sent as HTML are displaying the wrong characters. If I select View Message Body as Simple HTML, I can read the message. The sender happens to be Apple receipts for my iTunes purchases. It is very aggravating to have to switch back and forth between "Original HTML" and "Simple HTML" just so I can view my iTunes receipts. Is there a setting that will allow the messages to be displayed correctly? I have a screen capture of what I am talking about that I could upload. How do I do that?

All Replies (1)

Zenos
Zenos
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Start a reply and look for "Add images" below the text entry box here on this thread.

Automatically generated email messages tend to suffer in this way; they are often generated by scripts (rather than by proper email clients) and don't adhere closely to the accepted standards for email communications.

They probably look fine in Apple's Mail. Why would they expect you to use anything else? ;-)

Modified by Zenos