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Is it absolutely necessary to update to the latest version? I find that after updating, all my passcodes have been erased.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by TamraSmith

TamraSmith
TamraSmith
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This is my personal home computer & I like having all my passcodes auto saved & then I don't have to remember & input them every time I access an account. When I update Mozilla, all my codes are gone. Aggravating.

This is my personal home computer & I like having all my passcodes auto saved & then I don't have to remember & input them every time I access an account. When I update Mozilla, all my codes are gone. Aggravating.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Are your using the Norton toolbar to save your passwords? I see that your Norton Toolbar is inactive. Norton Toolbar 2015.5.0.113 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)

iirc. that is the current version number of the Norton Toolbar for Firefox 39.0 -.113

Have you tired to enable it in the Add-ons Manager? { Ctrl + Shft + A } > Extensions

TamraSmith
TamraSmith Question owner
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{ Ctrl + Shft + A } > Extensions doesn't do anything.