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MY HP LASER SCANNER DOESN'T RECOGNIZE T-BIRD AS VALID

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by gild

DONFR
DONFR
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I HAVE AN HP LASERJET PRO MFP M225DN PRINTER/SCANNER , HP HP DOES NOT FIND THUNDERBIRD, IT JUST SAYS "NO VALID

MAIL CLIENTS FOUND, SO, I AM UNABLE TO SEND FAXES WITH ANY THING IT SCANS.

ANY IDEAS, SURELY THERE MUST BE OTHERS WITH THIS PROBLEM.

I HOPE YOU HAVE A SUGGESTION.

THANK YOU, REGARDS, DON.

I HAVE AN HP LASERJET PRO MFP M225DN PRINTER/SCANNER , HP HP DOES NOT FIND THUNDERBIRD, IT JUST SAYS "NO VALID MAIL CLIENTS FOUND, SO, I AM UNABLE TO SEND FAXES WITH ANY THING IT SCANS. ANY IDEAS, SURELY THERE MUST BE OTHERS WITH THIS PROBLEM. I HOPE YOU HAVE A SUGGESTION. THANK YOU, REGARDS, DON.

All Replies (1)

gild
gild
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A quick look at your printer's manual shows that it uses its own software to connect to your mail provider's SMTP server. Thunderbird or Outlook is not used.

From the HP manual LaserJet Pro MFP M225, M226
http://h10032.www1.hp.com/ctg/Manual/c04316164

...To configure this feature, use the Scan to Email Setup Wizard (Windows), which is installed in the HP program group...

● Use the Scan to E-Mail Wizard (Windows)
● Set up the Scan to Email feature via the HP Embedded Web Server (Windows)
● Set up the Scan to Email feature via the HP Embedded Web Server (OS X)

The SMTP settings are the same as found in Thunderbird's Account settings The password required is the password needed to access your mail server.

TB-38.2 Win10-PC

Added link

Modified by gild