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"Open Message in Conversation" not shown in old messages right click menu after reindex

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by NVK

NVK
NVK
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OS: Windows 10 TB Ver: 68.5.0 (32 bit)

I was facing issue of shows some other Conversation when I choose "Open Message in Conversation". So on googling, it was suggested to reindex by delete .msf files and restart firefox.

After doing same, my original issue does not resolve but trapped in new issue of "Open Message in Conversation" not shown on right click menu. New messages received after reindex showing "Open Message in Conversation" properly, hence issue with messages before reindexing.

I am using default theme, and no any addons. I tried with safe mode but issue remain same.

any help appreciated.

OS: Windows 10 TB Ver: 68.5.0 (32 bit) I was facing issue of shows some other Conversation when I choose "Open Message in Conversation". So on googling, it was suggested to reindex by delete .msf files and restart firefox. After doing same, my original issue does not resolve but trapped in new issue of "Open Message in Conversation" not shown on right click menu. New messages received after reindex showing "Open Message in Conversation" properly, hence issue with messages before reindexing. I am using default theme, and no any addons. I tried with safe mode but issue remain same. any help appreciated.
Attached screenshots

Chosen solution

Is global indexing switched off?

Check it is switched on: Menu app icon > Options > Options > Advanced > 'General' tab select: 'Enable Global Search and Indexer'

If still no ioy, Exit Thunderbird delete the 'global-messages-db.sqlite' file See info: https://support.mozilla.org/en-US/kb/rebuilding-global-database

Start Thunderbird.

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All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Chosen Solution

Is global indexing switched off?

Check it is switched on: Menu app icon > Options > Options > Advanced > 'General' tab select: 'Enable Global Search and Indexer'

If still no ioy, Exit Thunderbird delete the 'global-messages-db.sqlite' file See info: https://support.mozilla.org/en-US/kb/rebuilding-global-database

Start Thunderbird.

NVK
NVK Question owner
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Exit Thunderbird and delete the 'global-messages-db.sqlite' file from profile resolve my both issue.

Thank you.