This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New Google password not recognized by Thunderbird to open Gmail inside Thunderbird

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by RichV

more options

I have been using Thunderbird to read my Gmail account. I had to change my Google password and Thunderbird won't accept the new password. WHY?? If I delete the account and start over, won't I lose most of my old emails?

I have been using Thunderbird to read my Gmail account. I had to change my Google password and Thunderbird won't accept the new password. WHY?? If I delete the account and start over, won't I lose most of my old emails?

Chosen solution

If you changed the password, delete the old ones in Options/Security/Passwords/Saved Passwords, check that the authentication method is OAuth2 in Server Settings, restart TB, and enter the new password when prompted.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

If you changed the password, delete the old ones in Options/Security/Passwords/Saved Passwords, check that the authentication method is OAuth2 in Server Settings, restart TB, and enter the new password when prompted.

more options

Your advise worked. Thank you so much.