Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot receive emails.

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by sfhowes

more options

As of June 3, 2021, i have not been able to receive any emails. I get the following message: Sending of password of user supergrannyb@sbcglobal.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later. I have rebooted my computer and still cannot get my messages

As of June 3, 2021, i have not been able to receive any emails. I get the following message: Sending of password of user supergrannyb@sbcglobal.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later. I have rebooted my computer and still cannot get my messages

All Replies (1)

more options

AT&T accounts require secure mail keys in TB:

https://support.mozilla.org/en-US/questions/1316946#answer-1373790