This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Primary password requested multiple times as of recently

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by jonzn4SUSE

more options

Hi, as of a couple months ago, Firefox has started asking for the primary password multiple times. It used to only do it once when it syncs after startup. But now I sometimes get the popup for the primary password multiple times. I haven't figured out a way to reproduce since it seems to randomly pop up, even when I'm not actively doing something in the browser. I believe this started happening after an update but I can't pin down the actual onset of this problem so I'm not sure. Does anyone else experience the same thing?

Hi, as of a couple months ago, Firefox has started asking for the primary password multiple times. It used to only do it once when it syncs after startup. But now I sometimes get the popup for the primary password multiple times. I haven't figured out a way to reproduce since it seems to randomly pop up, even when I'm not actively doing something in the browser. I believe this started happening after an update but I can't pin down the actual onset of this problem so I'm not sure. Does anyone else experience the same thing?

All Replies (1)