This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Multiple accounts, not all downloading automatically

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by sfhowes

pmmgpgp
pmmgpgp
more options

I have used Thunderbird for well over a decade, for a number of years I've had multiple accounts until recently (only) 6.

Recently I added a 7th and I am now experiencing a problem.

The problem involves when I open the app, it only automatically downloads emails from this 7th account.

I would expect it to download emails from the 1st through the 6th and then the 7th, but I must manually use the “Get Messages” to get my messages on the first 6.

I am using Windows 10 Home (OS Build 19043.1288) and the Thunderbird is (91.2.1 (64-bit)).

In the attached one account's name has been "removed" for security

Any assistance will be appreciated

I have used Thunderbird for well over a decade, for a number of years I've had multiple accounts until recently (only) 6. Recently I added a 7th and I am now experiencing a problem. The problem involves when I open the app, it only automatically downloads emails from this 7th account. I would expect it to download emails from the 1st through the 6th and then the 7th, but I must manually use the “Get Messages” to get my messages on the first 6. I am using Windows 10 Home (OS Build 19043.1288) and the Thunderbird is (91.2.1 (64-bit)). In the attached one account's name has been "removed" for security Any assistance will be appreciated
Attached screenshots

Chosen solution

See https://support.mozilla.org/en-US/questions/1355933

Read this answer in context 👍 0

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

See https://support.mozilla.org/en-US/questions/1355933