This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sky ID on my iPhone

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

more options

I have received two emails from Sky regarding updating my Sky ID on my iPhone to enable continuing use of Yahoo emails. However, when I click on the link given there is a Google error message denying access owing to a violation of Terms of Service. This means I am unable to update and could have future problems with access to Yahoo emails on my iPhone. Can you help? Alan Warburton.

I have received two emails from Sky regarding updating my Sky ID on my iPhone to enable continuing use of Yahoo emails. However, when I click on the link given there is a Google error message denying access owing to a violation of Terms of Service. This means I am unable to update and could have future problems with access to Yahoo emails on my iPhone. Can you help? Alan Warburton.

All Replies (2)

more options

Hi Alan, are you sure it's a real message and not a phishing attack? I ask that because there's no obvious reason for Google to be involved in this request.

Helpful?

more options

The first rule for dealing with emails like you describe is never click on links in such an email, but visit or contact the source/website directly and verify that this is valid as trusted websites would never ask you to click a link or edit credentials.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.