This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox did not launch. I downloaded new one. the icon is crossed out. how can I fix this?

  • 4 replies
  • 41 have this problem
  • 14 views
  • Last reply by Robe

Robe
Robe
more options

March 25 2011 I'm on a Mac OS X (power pc) After restarting my computer today. Firefox did not launch. I clicked on the icon, it started to initiate and then stopped before anything happened.

To try to fix the problem, I trashed the application and downloaded a new one. It gave me a message: "The application Firefox cannot be launched -10661."

I retried the download and the second time, the Firefox application icon has been crossed out. That is it has a circle with a slash over it. Same message comes up.

March 25 2011 I'm on a Mac OS X (power pc) After restarting my computer today. Firefox did not launch. I clicked on the icon, it started to initiate and then stopped before anything happened. To try to fix the problem, I trashed the application and downloaded a new one. It gave me a message: "The application Firefox cannot be launched -10661." I retried the download and the second time, the Firefox application icon has been crossed out. That is it has a circle with a slash over it. Same message comes up.

Chosen solution

Sorry, Firefox 4 is not available for PowerPC Macs. You can re-install the previous version from here: http://www.firefox.com/all-older.html

Or you can find an unofficial version of Firefox 4 for PowerPC here: http://www.floodgap.com/software/tenfourfox/

Read this answer in context 👍 2

All Replies (4)

Matt Brubeck
Matt Brubeck
more options

Chosen Solution

Sorry, Firefox 4 is not available for PowerPC Macs. You can re-install the previous version from here: http://www.firefox.com/all-older.html

Or you can find an unofficial version of Firefox 4 for PowerPC here: http://www.floodgap.com/software/tenfourfox/

Robe
Robe Question owner
more options

Thanks. I've downloaded the older version of (official) Firefox. Now is there a way to stop Firefox from always trying to automatically update?

Matt Brubeck
Matt Brubeck
more options

Firefox 3.6 will not automatically update to Firefox 4 on unsupported systems. We're also working on changes to our web site so that it will not offer or advertise Firefox 4 on computers that aren't compatible with it.

Robe
Robe Question owner
more options

That would be good. TY