This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox only remembers some of my gmail accounts.

  • 4 replies
  • 2 have this problem
  • 3 views
  • Last reply by wrenling

wrenling
wrenling
more options

I have three gmail accounts.

When I type in the first letter of my ID, the rest comes up and so does the password. This works for two of the accounts, but not the third.

How do I make Firefox remember the third ID?

I have three gmail accounts. When I type in the first letter of my ID, the rest comes up and so does the password. This works for two of the accounts, but not the third. How do I make Firefox remember the third ID?

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"

In Private Browsing - Use Firefox without saving history mode Firefox won't fill names and passwords automatically and won't offer to store new passwords.

wrenling
wrenling Question owner
more options

Hi,

I know I'm not in privacy mode, though, because it remembers SOME of my user names, but not all of them.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you verify that?

Already stored passwords are not affected. You only can not store new names and passwords in the Password Manager if you are in Private Browsing mode.

Does Firefox offer to store that third name and password?

wrenling
wrenling Question owner
more options

Just double-checked, and it is set to Remember history.

And no, it doesn't offer to remember the name or the password.