This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to update to current version. It states I have asked to open file and if I want to save it, how doI update not open

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Tim

wmarshman
wmarshman
more options

I am currently running an older version of firefox on windowsXP and wish to update to the latest version of firefox. When I clicked on the download icon for 7.0.1 it states that I have chosen to open the folder (which is a binnary file) and asks if I want to save it. How do I change from "opening and saving the file" to just "updating" to the latest version. Thanks in advance

I am currently running an older version of firefox on windowsXP and wish to update to the latest version of firefox. When I clicked on the download icon for 7.0.1 it states that I have chosen to open the folder (which is a binnary file) and asks if I want to save it. How do I change from "opening and saving the file" to just "updating" to the latest version. Thanks in advance

All Replies (1)

Tim
Tim
more options

Just download the file to your desktop -> close Firefox -> Run Installer -> Open Firefox and you'll be running the latest version.

There is currently no automatic update from 3.6.23 to 7.0.1. There will be one shortly, so you can wait or follow the instructions above.