This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to open any website due to The proxy server is refusing connections, why?

  • 3 replies
  • 3 have this problem
  • 104 views
  • Last reply by mahadevah

mahadevah
mahadevah
more options

Firefox is opened, but unable to open any website. The message says, "The proxy server is refusing connections" & "Firefox is configured to use a proxy server that is refusing connections". I installed the version 8.0.1 again. But there was the same message, again!

Firefox is opened, but unable to open any website. The message says, "The proxy server is refusing connections" & "Firefox is configured to use a proxy server that is refusing connections". I installed the version 8.0.1 again. But there was the same message, again!

Chosen solution

Have you tried on a different browser/computer connected to the same network. If an error of the same type comes up on Chrome or IE, contact your ISP

Read this answer in context 👍 0

All Replies (3)

dblayney
dblayney
more options

Chosen Solution

Have you tried on a different browser/computer connected to the same network. If an error of the same type comes up on Chrome or IE, contact your ISP

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Check the connection settings.

If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.

See "Firefox connection settings":

mahadevah
mahadevah Question owner
more options

Even though the Firefox didn't work the IE was opened. So. I disabled all the add-on of the Firefox and restarted! Then it worked and the problem solved! Thanks!