We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Have two trash folders,no junk folder on screen?

more options

I set up a new e-mail account. Under my in box column, I have two trash folders, but no junk folder.How do I add a junk folder to folder's list ? Also how to remove one of the trash folders.

Thanks

I set up a new e-mail account. Under my in box column, I have two trash folders, but no junk folder.How do I add a junk folder to folder's list ? Also how to remove one of the trash folders. Thanks

Chosen solution

Thunderbird does not use a Spam folder. If your email provider does you may need to subscribe to it if you have an IMAP account.

Go to File-Subscribe and see what you see there.

Read this answer in context 👍 5

All Replies (1)

more options

Chosen Solution

Thunderbird does not use a Spam folder. If your email provider does you may need to subscribe to it if you have an IMAP account.

Go to File-Subscribe and see what you see there.

Modified by user01229325