This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have 2 email addresses but they are not showing in the left hand column in TB, how do I rectify this problem?

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

okmrbee
okmrbee
more options

I am hoping to transfer from Outlook Express to TB. On installing TB and importing from OE the 2 email address I have do not show as seperate accounts. The 2 are brian@IP address and shopping@IPaddress. I use the 2 address for completely seperate reasons and would therefore like each account to have their own Inbox and the incoming emails to be downloaded in each inbox, as they currently are in OE. How can I acheive this in TB?

I am hoping to transfer from Outlook Express to TB. On installing TB and importing from OE the 2 email address I have do not show as seperate accounts. The 2 are brian@IP address and shopping@IPaddress. I use the 2 address for completely seperate reasons and would therefore like each account to have their own Inbox and the incoming emails to be downloaded in each inbox, as they currently are in OE. How can I acheive this in TB?

All Replies (3)

Diego Victor
Diego Victor
more options

Did you try go to View >> Folders and check the option All?

okmrbee
okmrbee Question owner
more options

I had already done this and it does not solve the problem

sfhowes
sfhowes
  • Top 10 Contributor
more options

Is the folder pane collapsed? View(or AppMenu/Options)/Layout/Folder Pane. Otherwise, deleting foldertree.json might fix it:

http://kb.mozillazine.org/Toolbar_or_windows_layout_not_working