Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Gryllida: How can I close one window while keeping a second window open?

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by Svetlana

AnonymousUser
AnonymousUser
more options

When I closed my primary window with all my tabs, the other window which came for the installing of an Adobe update closed as well. BOTH windows closed so I was unable to install the Adobe update. There must be a simple way to do this, but how. Thank you.


Operating system

Windows XP

When I closed my primary window with all my tabs, the other window which came for the installing of an Adobe update closed as well. BOTH windows closed so I was unable to install the Adobe update. There must be a simple way to do this, but how. Thank you. == Operating system == Windows XP

All Replies (1)

Svetlana
Svetlana
more options

This Adobe update window was most likely a pop-up from within one of the tabs that you closed, which means that as soon as the parent page is closed, the pop-up closes as well, which is by design. You can update Adobe Plug-in by following the corresponding link at the Plugin Check page.