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Firefox keeps on crashing

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by l22W

l22W
l22W
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"We're Sorry. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report. (Which does nothing)

This happens up to 3 times in a minute. Then it runs for a while and maybe the next day crashes again. Not sure whether it's add ons or something.

Any help appreciated.

"We're Sorry. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report. (Which does nothing) This happens up to 3 times in a minute. Then it runs for a while and maybe the next day crashes again. Not sure whether it's add ons or something. Any help appreciated.

All Replies (5)

Sashoto Seeam
Sashoto Seeam
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Hello give us link to your crash report to see your problem. To do so follow these steps: Type about:crashes on your navigation bar. And you may see a list of Submitted Crash Reports. Copy and paste first three Report ID here. They may look like this: bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx or xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

l22W
l22W Question owner
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bp-45a07eb2-5f3c-4fe5-b42d-c65422151108 bp-ba6f435c-fa40-4aa1-8856-8c4772151108 bp-b259e099-07ac-4e15-a6b3-127272151108

Is that right?

FredMcD
FredMcD
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Well done.

bp-45a07eb2-5f3c-4fe5-b42d-c65422151108 Signature DispatchToTracer

This is for Sumo's Related Bugs 1191503 REOPENED --- Crash [@ DispatchToTracer<T>(JSTracer*, JSString**, char const*)] +++++++++++++++++++++++++++++++++++ bp-ba6f435c-fa40-4aa1-8856-8c4772151108 Signature js::GCMarker

Attention Sumo's there are 8 related bug reports +++++++++++++++++++++++++++++++++++++ bp-b259e099-07ac-4e15-a6b3-127272151108 Signature nsRuleNode

This is for Sumo's Related Bugs 609243 NEW --- crash [@ nsRuleNode::DestroyInternal(nsRuleNode***) ]

Note: the crash reports show very high memory usage

Sashoto Seeam
Sashoto Seeam
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You may try this:

  • Type about:memory on your navigation bar. Then click on the Minimize memory usage button.
  • Also go to Preferences>Advanced and under General tab you'll find a option "Use hardware acceleration when available". Uncheck this option if it is checked.

I think this will improve your browser's performamce.

l22W
l22W Question owner
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lol My browser is crashing as I speak...:) Trying memory changes. Will see if it works

My one ram cartridge stopped working a while back so I removed it. I figured since I don't use my computer for games or advanced graphical stuff I'll just leave 2gb ram. I'm wondering whether maybe I should get another 2gb as it might be effecting performance.

Thanks Fred and Sashoto for your help.