This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All the emails I tried to send to "hotmail" customers aren't being sent! What can I do?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Matt

more options

Error: This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

 joanaferreiragomes@hotmail.com
   host hotmail-com.olc.protection.outlook.com [104.47.124.33]
   SMTP error from remote mail server after pipelined MAIL FROM:<joana.gomes@lumilabo.pt> SIZE=31998:
   550 5.7.1 Unfortunately, messages from [195.22.8.68] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3140). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [HK2APC01FT006.eop-APC01.prod.protection.outlook.com]
Error: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: joanaferreiragomes@hotmail.com host hotmail-com.olc.protection.outlook.com [104.47.124.33] SMTP error from remote mail server after pipelined MAIL FROM:<joana.gomes@lumilabo.pt> SIZE=31998: 550 5.7.1 Unfortunately, messages from [195.22.8.68] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3140). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [HK2APC01FT006.eop-APC01.prod.protection.outlook.com]

All Replies (1)

more options

So did you contact your mail provider? that is the company whose name is after the @ in your email address. If you have your own hosting arrangement contact your hosting provider.

The message says the IP address the mail is coming from is on a blacklist or spammers. Cheap hosting usually means multiple websites and mail uses on a single IP address, so it might not be you,but the neighborhood you are in. (it extends to the cyber realm as well and physical addresses)