Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Outlook (OAuth2) to Thunderbird

  • 2 replies
  • 1 has this problem
  • 21 views
  • Last reply by legend3x

more options

Hi!

My university has just switched to cloud email and I am trying to add the new account to Thunderbird, but there seems to be an issue with two-factor authentication.

I am using the following settings:

Incoming:

   IMAP
   Server hostname: outlook.office365.com
   Port: 993
   SSL: SSL/TLS
   Authentication: Oauth2

Outgoing:

   Server hostname: smtp.office365.com
   Port: 587
   SSL: STARTTLS
   Authentication: Oauth2

and finally my email account as a username.

This is where I select my inbox and Thunderbird opens a new window of Outlook webmail prompting me to log in. I use my credential but the login fails, displaying a message that the username or password are incorrect.

Going over the web, I saw that an app password could work as a solution, however I cannot see an app password method option under the Security Info of my account here: https://mysignins.microsoft.com/security-info

I am using Thunderbird 78.12.0

Any ideas? Thank you in advance!

Hi! My university has just switched to cloud email and I am trying to add the new account to Thunderbird, but there seems to be an issue with two-factor authentication. I am using the following settings: Incoming: IMAP Server hostname: outlook.office365.com Port: 993 SSL: SSL/TLS Authentication: Oauth2 Outgoing: Server hostname: smtp.office365.com Port: 587 SSL: STARTTLS Authentication: Oauth2 and finally my email account as a username. This is where I select my inbox and Thunderbird opens a new window of Outlook webmail prompting me to log in. I use my credential but the login fails, displaying a message that the username or password are incorrect. Going over the web, I saw that an app password could work as a solution, however I cannot see an app password method option under the Security Info of my account here: https://mysignins.microsoft.com/security-info I am using Thunderbird 78.12.0 Any ideas? Thank you in advance!

All Replies (2)

more options

Setting up an O365 account in TB is not straightforward. Perhaps this source will help:

https://eightwone.com/2020/07/01/configuring-exchange-account-with-imap-oauth2/

more options

Thanks for replying!

After going through the link, first thing I need to do is contact an admin from my university and ask him to grant me permission to use TB, as far as I understand. Because as a non-admin, I cannot do that myself.

After that, configuration should work.