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sending email error

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by janetc1

janetc1
janetc1
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I keep getting this message sporadically: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.hughes.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

I sent messages yesterday with no problem!

I can't see any issue with the SMTP settings. I've tried troubleshooting mode.

I keep getting this message sporadically: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.hughes.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." I sent messages yesterday with no problem! I can't see any issue with the SMTP settings. I've tried troubleshooting mode.

All Replies (2)

david
david
  • Top 10 Contributor
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It may be that the server is not available. SInce all was well yesterday, I suggest doing nothing for awhile and trying in a few hours. However, I have seen more than one email provider change requirements overnight and not tell users. So, feel free to post screenshot of your SMTP settings for comments.

janetc1
janetc1 Question owner
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Thank you David! Though waiting a few hours did not change anything, waiting 2 days did. I will be following up with Hughesnet about this issue.